Compliance
Ensuring fair practices and adherence to industry standards.
Upholding Industry Standards
The NBCRFLI's Compliance Department plays a crucial role in ensuring that all employers and employees within the road freight and logistics industry adhere to the provisions of the Collective Agreements and relevant labour laws.
View Legislative DocumentsKey Areas of Compliance
Our compliance efforts focus on several critical areas to ensure a fair and stable working environment:
Ensuring adherence to the Main Collective Agreement and other supplementary agreements.
Compliance with national labour legislation, including the Labour Relations Act.
Upholding minimum wage rates, working conditions, and employee benefits.
Assisting employers with accurate and timely submission of declarations and contributions.
For assistance with compliance or to report non-compliance, please contact us.
Understanding Our Compliance Functions
Learn about the key role of the Council's Compliance Administration function and how we ensure adherence to industry standards across the road freight and logistics sector.
QWhat is the key role of the Council's Compliance Administration function?
The Compliance Administration function of the NBCRFLI entails administering basic conditions of employment, as stipulated in the Main Collective Agreement, which includes basic minimum wages and prescribed across-the-board increases.
QWhat are the typical activities undertaken by Compliance Administration?
The Council aims to ensure that the provisions of the Council's Agreements are complied with by all stakeholders in the road freight and logistics industry. The designated agents, who are appointed by the Minister of Labour at the request of a bargaining council, play a vital role in ensuring this.
They help to promote, monitor and enforce compliance with any Collective Agreement concluded in the NBCRFLI. They achieve this by conducting regular educational inspections which helps to result in a decrease of member complaints as well as the non-payment of returns.
QWhat is the connection between enforcement and exemptions?
The Council has an Independent Exemptions Body which considers exemption applications from stakeholders in the industry. If an exemption is granted, the Council then has to check, via an inspection, whether the exempted company complies with the provisions of that exemption.
Should an applicant not agree with a decision made by the Independent Exemptions Body, they may lodge an appeal with the Exemptions Appeal Body.
QHow does Compliance Administration link to other Council functions?
There are two types of enforcement:
1. Complainant Cases
When a complaint is laid, a strict process is followed whereby one of the Council's agents will conduct an investigation into the complaint. Once the agent receives the case, the investigation takes two weeks.
Once the investigation is complete, the agent issues a compliance order. The respondent is given 14 days to comply with the order. If the respondent fails to comply, the matter gets referred to arbitration and potentially litigation if still unresolved.
2. Non-payment of Returns
If an employer member fails to pay the returns it owes to the Council, they are sent two reminders. The Council's system then generates a compliance order. If this still isn't paid, then the case is referred to arbitration.
QHow are Compliance Administration activities streamlined?
The Council regions conduct their own compliance administration for their own particular region. Processes are however centralised, and the same documents are used, to ensure consistency across the different regions.
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Download the poster with contact information for reporting non-compliance.
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