National Bargaining Council for the Road Freight and Logistics Industry

This privacy notice ("Notice") informs you on how your personal information ("PI") is collected and used by the National Bargaining Council for the Road Freight and Logistics Industry (Council) when engaging with us and based on the requirements of Protection of Personal Information Act 4 of 2013. This  includes what PI we collect from data subjects, how we use it, and for what purpose .

This Notice applies to all PI gathered from, amongst others, the Council's industry employers, employees, independent contractors, service providers, Industry Employer organisation, as well as Trade Unions.

The Council  collect and process certain PI about you when you engage with the Council to enable us to manage our relationship with you, and to appropriately conduct Council's business mandate. This PI will be collected  directly from data subjects and where necessary,  other sources, including external sources may be used subject to all applicable laws.


1.     What Personal Information the Council Collects
Personal Information("PI") means any information that can be used to identify directly or indirectly a specific individual (Data Subject). This definition includes personal information collected through applications accessed or used through third-party platforms.

When you engage with the Council, whether as an existing Council’s employee or prospective employee, industry employer and employee, independent contractor, service provider, Industry Employer organisation and Trade Union or otherwise, the Council may collect PI about you. This PI includes, amongst others, information relating to your name, financial or employment history, contact details, any references, and other private or confidential information about you.


2.     How the Council Collects Your Personal Information
The Council collects the Personal Information directly from Data Subjects in the ordinary course of its business under various circumstances such as: (i) where industry employees  open cases with Council; (ii) where industry employees and employers register with the Council; (iii) where industry employers  apply for exemptions; and (iv) where industry employees and employers apply for employee benefits, sick leave, annual leave and leave funds pay-outs. Council also collects Personal Information from third parties who are contracted to do business with Council. For recruitment of Council prospective employees, Council does from time to time collect Personal Information of prospective Council Employees directly from the data subjects and in some instances through recruitment agencies.

3.     Retention of your personal information
Council collects the Personal Information directly from Data Subjects in the ordinary course of its business under various circumstances such as:

  1. where industry employees  open cases with the Council.
  2. Where industry employees and employers register with the Council.
  3. Where industry employers  apply for exemptions; and
  4. Where industry employees and employers apply for employee benefits, sick leave, annual leave and leave funds pay-outs.

Council also collects Personal Information from third parties who are contracted to do business with Council. For recruitment of Council prospective employees, Council does from time to time collect Personal Information of prospective Council Employees directly from the data subjects and in some instances through recruitment agencies.


4.     Retention of your personal information
We keep and retain your PI only for the purposes of which the personal information is processed  for/or as required by specific law or regulation. The length of time we retain personal information will depend on the purposes for which we collect and use it for and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights. After this period, your personal information will be permanently destroyed.


5.     How we keep your personal information secured
The Council is committed to protecting your PI from any loss, misuse, disclosure, alteration, unauthorised access, unavailability, destruction, and takes all reasonable precautions to safeguard the confidentiality of personal data, including through use of appropriate organisational and technical IT measures. Our organisational measures include physical access controls to our premises, implementing internal policies and procedures, staff training, and ensuring confidentiality obligations are imposed on our employees and third parties.

The Council has implemented and will continue to implement rigorous measures to safeguard Stakeholders' personal information and ensure it remains strictly confidential and protected. Protection methods include organizational measures such as limiting access to a "need-to-know'' basis and physical measures (e.g. biometric for employees, visitor registration, off-site backups and archiving), and technological measures such as the use of password and encryption (e.g. the use of routinely changing passwords, firewalls and segmented operator access).

We continuously review our security controls and processes to ensure that Stakeholders' personal information is secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure, or access.

The Council will promptly notify our Stakeholders if we become aware of any unauthorised use, disclosure, or processing of your personal information. We will provide our Stakeholders with reasonable evidence of our compliance with our obligations under POPIA upon receipt of a  reasonable request from data subject.

Notwithstanding the above, to the extent permissible by law, we shall not be liable for any loss, claim and/or damage arising from any unauthorised access, disclosure, misuse, loss, alteration, or destruction of your personal information


6.     What are your rights?
You have a right to request access to your PI at any stage. Should you believe that any of your personal information held by the Council is incorrect or incomplete, you have the right to request to update this information, rectify it or have it deleted.

You may also cancel or modify the communication method you have chosen to receive updates/communication from the Council. Should you have queries or concerns on how the Council handles your personal information, please contact our Information Officer by emailing: popia@nbcrfi.co,za 


Information Regulator Contacts

Where you are of the view that your query related to your personal information is still not adequately addressed, you can contact the Information Regulator on (010) 023 5200  or alternatively use below provided email addresses.

Information Regulator Contacts

PAIA Complaints: PAIAComplaints@inforegulator.org.za

POPIA Complaints: POPIAComplaints@inforegulator.org.za

Data Privacy Policy
NBCRFLI PAIA Manual