| Head Office |
| Switchboard number: | 011 703 7000
|
| Contact pay outs department: |
Thapelo Mphahlele and Nkateko Ndlovu
|
| Direct phone number: | Thapelo Mphahlele 011 703 7096 / ext 1096 / 2096
Nkateko Ndlovu 011 703 7018 / ext 2028 / 1018
|
| Email address: |
thapelo.mphahlele@nbcrfi.co.za and nkateko.ndlovu@nbcrfi.co.za |
| Supervisor: | Esmarelda Fortuin |
| Email address: |
esmarelda.fortuin@nbcrfi.co.za
payments.headoffice@nbcrfi.co.za |
| |
| Gauteng |
| Call centre number: | 0861 777 996 |
| Contact supervisor: |
Irene Mabizela |
| Direct phone number: | 011 703 7000 / ext
1059 |
Email address:
|
irene.mabizela@nbcrfi.co.za
payments.gauteng@nbcrfi.co.za
|
| Cape Town |
| Pay-outs: | 021 930 7720 |
| Contact: | Mziwovuyo Qhingana |
| Phone number: | 021 936 4000 ext 4009 |
| Email address: |
pay-outswc@nbcrfi.co.za and mziwovuyo.qhingana@nbcrfi.co.za
payments.cpt@nbcrfi.co.za
|
| |
| KZN |
| Switchboard number: | 031 307 6077 |
| Contact supervisor: | Geetha Reddy |
| Direct phone number: | 031 307 6077 / ext 3114 |
| Email address: |
geetha.reddy@nbcrfi.co.za
payments.kzn@nbcrfi.co.za |
| |
Returns processing (leave, holiday bonus, levies)
Allocation of employer payments into the individual accounts of employees. |
| Head Office |
| Switchboard number: | 011 703 7000 |
| Contact Cashier department: | Dineo Madika |
| Direct phone number: | 011 703 7000 / ext 7097 |
| Email address: |
dineo.madika@nbcrfi.co.za
|
| Supervisor: | Esmarelda Fortuin |
| Email address: |
esmarelda.fortuin@nbcrfi.co.za |
| |
| Gauteng |
| Call centre number: | 0861 777 996 |
| Contact supervisor: | Sabelo Motha |
| Direct phone number: | 011 703 7026 |
| Email address: |
sabelo.motha@nbcrfi.co.za |
| |
| Cape Town |
| Call centre/switchboard number: | 021 930 7720 |
| Contact: | Phelisa Mweli |
| Phone number: | 021 930 7720 ext 4117 |
| Email address: |
phelisa.mweli@nbcrfi.co.za |
| |
| KZN |
| Switchboard number: | 031 307 6077 / 70 |
| Contact supervisor: | Geetha Reddy |
| Direct phone number: | 031 307 6077 / ext 3114 |
| Email address: |
geetha.reddy@nbcrfi.co.za |
| |
Returns control
Compliance order processes. |
| Head Office |
| Switchboard number: | 011 703 7000 |
| Returns Control department | Hanli Strydom |
| Direct phone number: | 011 703 7071 |
| Email address: |
hanli.strydom@nbcrfi.co.za |
| |
| Gauteng |
| Call centre number: | 0861 777 996 |
| Contact supervisor: | Adelaide Dumazweni / Amy Brooks |
| Direct phone number: | 011 703 7000 / ext 1114 |
| Contact supervisor: | Mhlengi Mdladla |
| Direct phone number: | 011 703 7000 / ext 1064 |
| Email address: |
mhlengi.mdladla@nbcrfi.co.za |
| |
| Cape Town |
| Switchboard number: | 021 930 7720 |
| Contact: | Prudence Isaacs |
| Direct phone number: | 021 930 7720 ext 4113 |
| Email address: |
prudence.isaacs@nbcrfi.co.za |
| |
| KZN |
| Switchboard number: | 031 307 6077 |
| Contact: | Henrietta Brass |
| Direct phone number: | 031 307 6077 / ext 3112 |
| Email address: |
henrietta.brass@nbcrfi.co.za |
| |
Provident Fund returns processing
Allocation of Provident Fund lump sum payments into the individual accounts of employees. |
| National contact details |
|
EMPLOYERS: |
| Provident Fund Call Centre number: | 087 702 2320 |
| Email address: |
info@rflipf-sanlam.co.za |
| |
|
MEMBERS / CLAIMS: |
| Provident Fund Call Centre number: | 086 173 5473 |
| Email address: |
members@rflipf-sanlam.co.za |
Health Plan
The NBCRFLI Wellness Fund Health Plan entitles eligible principal members, together with up to two eligible spouses, to primary healthcare benefits, 24-hour emergency assistance and a Hospital Indemnity Benefit.
|
| National contact numbers |
| Affinity Health Customer Care: | 0861 00 11 31 |
| Please call me number: | 079 409 1834 |
| Email address: |
info@nbcrflihealth.co.za |
NBCRFLI National Call Centre |
General enquiries
Call centre number: | 0861 777 996 |
