Privacy Notice
National Bargaining Council for the Road Freight and Logistics Industry
This privacy notice ("Notice") describes how your personal information ("PI") is used by the National Bargaining Council for the Road Freight and Logistics Industry (Council), because of your engagement with us – including, what PI we collect, how we use it, and why. This Notice applies to PI gathered from, amongst others, the Council's industry employers, employees, independent contractors, service providers, Industry Employer organisations, as well as Trade Unions.
The Council must collect and process certain PI about you when you engage with the Council, to enable us to manage our relationship with you and to conduct Council's business. This PI will come directly from you or from other sources, including external sources. The Council's collection and processing of your PI is subject to all applicable laws and to the Council's Protection of Personal Information Privacy Policy.
1. What Personal Information the Council Collects
Should you engage with the Council, whether as an existing Council employee or prospective employee, industry employer and employee, independent contractor, service provider, Industry Employer organisation and Trade Union or otherwise, the Council may collect PI about you. This PI includes, amongst others, information relating to your name, financial or employment history, contact details, any references, and other private or confidential information about you.
Personal Information("PI") means any information that can be used to identify directly or indirectly a specific individual. This definition includes personal information collected through third-party platforms and applications accessed or used through third-party platforms.
2. How the Council Collects Your Personal Information
The Council collects the Personal Information directly from Data Subjects in the ordinary course of its business under various circumstances such as: (i) where industry employees open cases with Council; (ii) where industry employees and employers register with the Council; (iii) where industry employers apply for exemptions; and (iv) where industry employees and employers apply for employee benefits, sick leave, annual leave and leave funds pay-outs. Council also collects Personal Information from third parties who are contracted to do business with Council. For recruitment of Council prospective employees, Council does from time to time collect Personal Information of prospective Council Employees directly from the data subjects and in some instances through recruitment agencies.
3. Retention of your personal information
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed or as required by law or regulation. The length of time we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights. After this period, your personal information will be irreversibly destroyed.
4. How we keep your personal information secured
Council is committed to protecting personal data from loss, misuse, disclosure, alteration, unauthorised access, unavailability, destruction, and takes all reasonable precautions to safeguard the confidentiality of personal data, including through use of appropriate organisational and technical IT measures. Organisational measures include physical access controls to our premises, implementing internal policies and procedures, staff training, and ensuring confidentiality obligations are imposed on our employees and third parties.
- We have implemented and continue to implement rigorous safeguards so that Stakeholders' personal information remains strictly confidential and is protected against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
- Protection methods include organizational measures such as limiting access to a "need-to-know'' basis and physical measures (e.g. biometric for employees, visitor registration, off-site backups and archiving), and technological measures such as the use of password and encryption (e.g. the use of routinely changing passwords, firewalls and segmented operator access).
- We will continuously review our security controls and processes to ensure that Stakeholders' personal information is secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure, or access.
- We will promptly notify our Stakeholders if we become aware of any unauthorised use, disclosure, or processing of your personal information.
- We will provide our Stakeholders with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
- Notwithstanding the above, to the extent permissible by law, we shall not be liable for any loss, claim and/or damage arising from any unauthorised access, disclosure, misuse, loss, alteration, or destruction of your personal informatio
5. What are your rights?
Should you believe that any of your personal information held by Council is incorrect or incomplete, you have the right to request to view this information, rectify it or have it deleted. Please contact our Information Officer on popia@nbcrfi.co.za
In addition, if you wish to complain about how Council handled your personal information, please contact our Information Officer on popia@nbcrfi.co,za. Kindly note that our Risk and Compliance Department will investigate your complaint and contact you as soon as the investigation is completed and work with you to resolve the matter.
If you are of the view that your query related to your personal information is not adequately addressed, you can contact the Information Regulator on 012 406 4818 or alternatively use below provided email addresses.
Information Regulator Contacts
PAIA Complaints: PAIAComplaints@inforegulator.org.za
POPIA Complaints: POPIAComplaints@inforegulator.org.za
Data Privacy Manual 
NBCRFLI PAIA Manual
